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Your Privacy and Account Protection

When you open an account with us, your personal information stays secure and private.

Account data encryptedPayment info protectedYour control, always
365 parlay Your Privacy and Account Protection
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How to Request Privacy Help

Live Chat Support Reach our team in the lobby chat box 24 hours a day.
Email Support Send your privacy request to our support email and we will reply within two…
Account Settings Log into your account on desktop or mobile, navigate to Profile, then Privacy Settings…
SECURITY AND YOU

How We Safeguard Your Privacy

Encrypted Payments

All deposits and withdrawals through DANA, OVO, GoPay and QRIS are encrypted with SSL security. Your payment details are never stored in plain text on our systems.

Data Retention

We keep your account data for seven years after your last login to comply with financial regulations. You can request early deletion by contacting our privacy team through live chat.

Cookie Policy

We use cookies to remember your login, track your lobby preferences and measure page performance. You can disable non-essential cookies in your browser settings without losing core account access.

Third-Party Sharing

We share your information only with payment processors, anti-fraud partners and tax authorities where local law permits. We never rent or sell your data to marketers.

Password Security

Your password is hashed using industry-standard encryption. We recommend updating it every three months and never sharing it with anyone, including our support team.

Your Rights

You have the right to access, correct or delete your personal data. Submit a formal request through Account Settings and we will process it within 14 calendar days.

Your Privacy Questions Answered

We retain your account data for seven years to comply with financial and tax regulations. During this time, your information remains encrypted and inaccessible to our support team unless you request it for a dispute.

Yes. Log into your account, go to Profile > Privacy Settings, and you will see a summary of your name, email, phone, address and payment history. Download a full data copy by requesting it through live chat.

All DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. Your payment app handles the transfer; we receive only a confirmation code, never your full card or wallet details.

No. Your betting history is private to your 365 parlay account. We share data only with anti-fraud partners and payment processors to verify transactions, never with advertisers or marketing firms.

Contact our live chat team immediately or email support with your account details. We will freeze your account, review login history and help you reset your password within hours.

You can request early deletion through Account Settings or live chat. However, where local law permits, we may need to retain some data for tax and anti-fraud purposes. We will explain what can and cannot be deleted.

We review our privacy policy annually and update it when regulations change. Changes are posted on this page with a date stamp. We notify registered users of material updates via email at least 30 days in advance.